Introduction
Mithrakulam Charitable Trust (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, store, and protect the personal information of our program participants, beneficiaries, and visitors (collectively referred to as “you” or “users”).
Information We Collect
For Educational Programs and Courses
We collect and process the following information for participants in our empowerment hub courses:
- Full name and contact information
- Age and gender
- Educational background
- Employment status
- Contact details (phone number, email address, physical address)
- Emergency contact information
- Relevant skills and experience
- Course progress and completion records
- Payment information (where applicable)
For Social Support Programs
For participants in our social support initiatives, including Short-Stay Home and Second Life programs, we may collect:
- Personal identification details
Contact information - Family background
- Current living situation
- Medical information (where relevant)
- Emergency contact details
- Nature of crisis or support needed
- History of support received
- Income details (for eligibility assessment)
For General Services
For users of our other services (Library, Urban Kitchen Garden, Art Programs), we collect:
- Basic contact information
- Usage patterns of facilities
- Participation records
- Feedback and suggestions
How We Use Your Information
We use the collected information to:
– Process program applications and registrations
– Provide requested services and support
– Maintain communication about programs and services
– Track program effectiveness and outcomes
– Ensure appropriate care and support
– Generate anonymous statistical data for reporting
– Improve our services and programs
– Comply with legal obligations
Data Protection and Security
We implement appropriate security measures to protect your personal information:
– Physical security measures at our facilities
– Secure digital storage systems
– Limited access to personal information by authorized staff
– Regular staff training on data protection
– Secure disposal of outdated records
Data Sharing and Disclosure
We may share your information with:
– Program partners (with your explicit consent)
– Government authorities (when legally required)
– Healthcare providers (in emergencies)
– Funding organizations (in anonymized format)
We never sell your personal information to third parties.
Data Retention
We retain your personal information for:
– Active program participants: Duration of program participation
– Course records: 5 years after completion
– Crisis support records: 7 years from last interaction
– General service usage: 3 years from last activity
Your Rights
You have the right to:
– Access your personal information
– Request corrections to inaccurate data
– Withdraw consent for non-essential data processing
– Request data deletion (subject to legal requirements)
– Receive a copy of your data
– File complaints about data handling
Children’s Privacy
For participants under 18 years:
– Parental/guardian consent is required
– Limited information collection
– Enhanced privacy protections
– Restricted data sharing
Updates to Privacy Policy
We may update this privacy policy periodically. Changes will be:
– Posted on our website
– Communicated through email
– Available in print at our facility
Contact Information
For related inquiries:
Managing Trustee – Mithrakulam Charitable Trust
49/428, CK Damodaran Road, Labour Jn.,
Eroor North PO, Ernakulam 682 306, Kerala
Email: managingtrustee@mithrakulam.com
Phone: 0484 2996430
Consent
By participating in our programs or using our services, you consent to:
– Collection and processing of your personal information
– Usage of data as described in this policy
– Receiving communications about our programs and services
You may withdraw consent at any time by contacting our Office.
Last Updated: 30-12-2024